Sustaining is efficient follow-up service and management of your designs. DHV can assist you with matters such as what to do with redesign, end-of-life of components, improvement of serviceability, and cost price reduction. In other words: with the management of all design changes and the installed base.
Are you designing and manufacturing serial machinery, systems, or equipment? Maybe even in various configurations? Are you dealing with a long lifecycle from design to final service? In that case, you will probably recognize the following situation.
Follow-up Service Activities
For manufacturers of (high-tech) professional equipment, the follow-up service of their designs constitutes an additional burden for the development departments. Questions such as what to do with end-of-life of components, the improvement of serviceability, redesign, cost price reduction, FMEA or VA/VE, and in addition the management of all design changes and the installed base, demand considerable time and energy from the developers.
Energy better spent on the design of new systems: an activity that also requires other abilities of the employees concerned. The required creativity and freedom necessary in the developmental stage are in fact restricted and severely formalized in the management stage. Consequently, the labor-intensive follow-up services burden your developers with work for which they are actually too expensive and scarce.
DHV as a Service Desk
DHV Mechatronics wants to be the service desk where your design is in good hands. Even during development, we can help you select the most suitable management approach. Once the design is finalized, we take it over and provide all stakeholders with accurate information. We will properly organize initiatives that result in modifications to the design and will implement them into the design following your approval.
Being the client, you will obviously remain the owner of all information. We manage the information of all the systems delivered, in all their configurations, and update this information following modification or expansion.
In addition, we provide your developers with knowledge from the management and service environment. Your new designs can benefit.
Efficient Follow-up Service
Our experts can perform the management and maintenance of all your designs, so that you can spend your development budget more efficiently. DHV Mechatronics has the right IT tools, suitable people, and well-considered operating procedures to ensure the most efficient follow-up service.